Terms of Use

1. INTRODUCTION

By accessing or using Truevia's Services, you agree to be bound by this Terms of Use Agreement (the "Terms" or "Agreement"), including our Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips, so it is important that you read this Agreement and these policies and procedures carefully before you create an account.

DISPUTE RESOLUTION: PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 BELOW. THESE GOVERN THE MANNER IN WHICH DISPUTES WILL BE ADDRESSED BETWEEN YOU AND TRUEVIA.

SECTION 15 REQUIRES WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND TRUEVIA SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION, INCLUDING DISPUTES RELATED TO ARBITRABILITY. SECTION 15 ALSO INCLUDES A MANDATORY PRE-ARBITRATION INFORMAL DISPUTE RESOLUTION PROCESS, SMALL CLAIMS COURT ELECTION, CLASS ACTION AND JURY TRIAL WAIVERS, AND ADDITIONAL PROCEDURES FOR MASS ARBITRATION FILINGS THAT AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS TYPICALLY LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

We may update these Terms from time to time, so check this page regularly for updates.

Contracting Entities: Welcome to Truevia.

These Terms of Use are between you and the operator of the Truevia platform ("Truevia", "we", "us", or the "Company"). The registered legal entity name and address for your jurisdiction will be published on the site before production launch.

The terms "us", "we", "Company", and "our" refer to Truevia. Together you and Truevia may be referred to as the "Parties" or separately as a "Party".

By accessing or using our Services on our website (the "Website"), any Truevia application (the "App"), or any other platforms or services Truevia may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by this Agreement. This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.

Your access and use of our Services is also subject to the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips, and any terms disclosed and agreed to by you when you purchase additional features or services from Truevia ("Additional Terms Upon Purchase"), which are incorporated into this Agreement by reference. If you do not wish to be bound by this Agreement, do not access or use our Services.

Mandatory Features: We reserve the right to introduce mandatory features to our Services at any time. These features may be designed to enhance the functionality, security, safety or overall user experience of our Services. As these features are mandatory, if you do not wish to engage with these features, you may lose access to your account or be required to terminate your account as set forth in Section 9.

Changes to Terms: These terms may change from time to time. Notice of material changes will be posted on this page with an updated effective date. We may notify you of a change to the Terms via email, in-app notification, or other means; however, you are responsible for regularly checking this page for any changes. To the maximum extent permitted by applicable law, your continued access or use of our Services after the effective date of the Terms constitutes your consent to any changes, and as a result, you will be legally bound by the updated Terms. If you do not accept a change to the Terms, you must stop accessing or using our Services immediately.

Notwithstanding the foregoing, any material changes to the Limitation of Liability in Section 14 and the Dispute Resolution provisions in Section 15, or where otherwise required by law, will require your affirmative acceptance. Further, subject to applicable law, we reserve the right to change the availability of features in our subscription plans in any manner and at any time as we may determine at our sole discretion.

2. ACCOUNT ELIGIBILITY; YOUR RESPONSIBILITIES

Before you create an account on Truevia, make sure you are eligible to use our Services. This Section also details what you can and can't do when using the Services, as well as the rights you grant Truevia.

2a. Eligibility

You are not authorized to create an account or use the Services unless all of the following are true, and by using our Services, you represent and warrant that:

You are an individual (i.e., not any body corporate, partnership or other business entity) at least 18 years old;

You are legally qualified to enter a binding contract with Truevia;

You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country;

You are not on any list of individuals prohibited from conducting business with the United States (for example, the U.S. Treasury Department's list of Specially Designated Nationals or any similar government agency list) nor do you face any other similar prohibition);

You are not prohibited by law from using our Services;

You have not committed, been convicted of, or pled no contest to any crime involving violence, the threat of violence, or sexual misconduct;

You are not required to register as a sex offender with any state, federal or local sex offender registry;

You do not have any other active accounts on our Services; and

You have not previously been removed from our Services by us, unless you have our express written permission to create a new account.

If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to delete your account and remove your access to our Services without warning in our sole discretion.

2b. Your Responsibilities

You agree to:

Comply with these Terms, and check this page from time to time to ensure you are aware of any changes;

Comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;

Use the latest version of the Website and/or App;

Treat other users in a courteous and respectful manner, both on and off our Services;

Be respectful when communicating with any of our customer care representatives or other employees;

Review the Safety Tips;

Review and comply with the Community Guidelines, as updated from time to time; and

Take reasonable measures to protect the security of your account and login information.

2c. Prohibited Conduct

You agree that you will not:

Misrepresent your identity, age, employment (current or previous), qualifications or affiliations with a person or entity;

Use the Services in a way that damages the Services or prevents their use by other users;

Use our Services in a way to interfere with, disrupt or negatively affect the platform, the servers, or our Services' networks;

Use our Services for any harmful, illegal, or nefarious purpose, including, but not limited to, using any Virtual Items for purposes of money laundering or other financial crimes;

Harass, bully, stalk, intimidate, assault, defame, harm or otherwise or mistreat any person;

Post or share Prohibited Content (see below);

Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person's personal information without his or her permission;

Solicit money or other items of value from another user, whether as a gift, loan, or form of compensation;

Use another user's account or share your account with another person;

Use our Services in relation to fraud, a pyramid scheme, or other similar practice;

Use our Services in relation to any political campaign financing or for the purpose of influencing any election, other than sharing your own personal political opinions;

Violate the terms of the license granted to you by Truevia (see Section 6 below);

Disclose private or proprietary information that you do not have the right to disclose;

Copy, modify, transmit, distribute, or create any derivative works from, any Member Content or Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without Truevia's prior written consent;

Express or imply that any statements you make are endorsed by Truevia;

Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;

Upload viruses or other malicious code or otherwise compromise the security of our Services;

Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services;

"Frame" or "mirror" any part of our Services without Truevia's prior written authorization;

Use meta tags or code or other devices containing any reference to Truevia or the platform (or any trademark, trade name, service mark, logo or slogan of Truevia) to direct any person to any other website for any purpose;

Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services, or cause others to do so;

Use or develop any third-party applications or services that directly interact with our Services or Member Content or information without our written consent, including but not limited to artificial intelligence or machine learning systems;

Use, access, or publish the Truevia application programming interface without our written consent;

Probe, scan or test the vulnerability of our Services or any system or network;

Encourage, promote, or agree to engage in any activity that violates these Terms;

Create a new account after we suspend or terminate your account, unless you receive our express permission; or

Submit a report about a member's behavior or content that is false, misleading, or otherwise manifestly unfounded, or abuse any Truevia reporting or appeals request system made available.

The license granted to you under these Terms and any authorization to access the Services is automatically revoked in the event that you do any of the above.

2d. Prohibited Content

Truevia prohibits uploading or sharing content that:

Could reasonably be deemed to be offensive or to harass, upset, embarrass, or alarm any other person;

Is obscene, pornographic, violent, or otherwise may offend human dignity, or contains nudity;

Is abusive, insulting, threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;

Is illegal or encourages or facilitates any illegal activity including, without limitation, terrorism, human trafficking, money muling, child abuse and exploitation, or the incitement of violence or hatred;

Encourages or facilitates any activity that may result in harm to the user or another person, including, but not limited to, promotion of self-harm, eating disorders, dangerous challenges, violent extremism, or harmful misinformation;

Is defamatory, libelous, or untrue;

Relates to commercial activities (including, without limitation, sales, competitions, employment or investment opportunities, promotions, and advertising, solicitation for services, sex work, "sugar daddy" or "sugar baby" relationships, links to other websites or premium line telephone numbers);

Involves or facilitates the transmission of "junk mail" or spam;

Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Truevia or otherwise;

Infringes upon any third party's rights (including, without limitation, intellectual property rights and privacy rights);

Includes the image or likeness of another person without that person's consent (or in the case of a minor, the minor's parent or guardian);

Includes an image or likeness of a minor who is unaccompanied by the minor's parent or guardian or not fully clothed or otherwise depicts or implies a minor engaged in sexual activity;

Is inconsistent with the intended use of the Services; or

May harm the reputation of Truevia, meaning the uploading or sharing of content on the Truevia platform that is defamatory to Truevia or advocates misuse of the Service.

The uploading or sharing of content that violates these Terms ("Prohibited Content") may result in the immediate suspension or termination of your account.

3. CONTENT

It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or post. You are expressly prohibited from posting inappropriate content.

While using our Services, you may have access to: (i) content that you upload, provide, or share while using our Services, even if suggested by our Services ("Your Content"); (ii) content that other users upload or provide while using our Services ("Member Content"); and (iii) content that Truevia provides on and through our Services ("Our Content").

From time to time, Truevia may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services. You are solely responsible for any content generated by such AI Technology that you create, upload or share. In this Agreement, "content" includes, without limitation, all text, images, video, audio, or other material on our Services, including information on users' profiles and in direct messages between users, and any content generated by AI Technology that you create, upload, or share.

3a. YOUR CONTENT

You are responsible for Your Content. Don't share anything that you wouldn't want others to see, that would violate this Agreement, or that may expose you or us to legal liability.

You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.

You represent and warrant to us that the information you provide to us or any other user is accurate, including any information submitted through third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy. The content included on your individual profile should be relevant to the intended use of our Services. You may not upload any Prohibited Content, and your content must further comply with the Community Guidelines.

You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card, peer-to-peer payment user name, or other banking details). If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Your individual profile will be visible to other people around the world, so be sure that you are comfortable sharing Your Content before you post. You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties. By uploading Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 7 below.

We may provide tools and features to enhance individual expression through Your Content and Member Content, and we're constantly developing new technologies to improve our Services. Certain tools or features may allow you to generate or enhance content based on Your Content, including with the use of AI Technology. This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content. Be careful in choosing and sharing Your Content.

You understand and agree that we may analyze, access, store, and use Your Content, including messages and other communications, to monitor, develop, personalize, and improve our Services, including through the use of machine learning and other automated technologies, in accordance with applicable law.

You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time at our sole discretion. If Your Content is prohibited under the laws of any jurisdiction where our Services are available, we may remove it even if it is not illegal in your location. Furthermore, you understand and agree that we have no obligation to display or review Your Content.

3b. MEMBER CONTENT

While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms.

Other users will also share content on our Services. Member Content belongs to the user who posted the content and is stored on our servers and displayed at the direction of that user.

You should always carefully review and independently verify Member Content for accuracy. Other users may use tools to generate or enhance content based on the Member Content they provide. Member Content may include biased, incorrect, harmful, offensive, or misleading information. Other users are responsible for their Member Content, as well as any and all decisions made, actions taken, and failures to take action based on their use of Member Content. Truevia expressly disclaims any responsibility for such Member Content.

You do not have any rights in relation to Member Content, and, unless expressly authorized by Truevia, you may only use Member Content to the extent that your use is consistent with our Services' purpose of allowing you to communicate with and meet one another. You may not copy the Member Content or use Member Content for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your account if you misuse Member Content. The usage limitations set forth in Section 2 with respect to Prohibited Content apply to your use of Member Content, as well as any other content. For information on how profiles are shown on the platform, please see our Safety page and related help materials.

3c. OUR CONTENT

Truevia owns or licenses all other content on our Services.

As between you and Truevia, any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on or incorporated into our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. All rights, title, and interest in and to Our Content remains with us at all times. We grant you a limited license to access and use Our Content as provided under Section 6 below, and we reserve all other rights.

4. INAPPROPRIATE CONTENT AND MISCONDUCT; REPORTING

Truevia does not tolerate inappropriate content or behavior on our Services.

We are committed to maintaining a positive and respectful community, and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services. We encourage you to report any inappropriate Member Content or misconduct by other users. You can report a user directly through the "Report User" link on a user's profile or in the messaging experience. You may also contact Customer Support.

As set forth in our Privacy Policy, we may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or preventing you from creating new accounts. For more details, please see our Safety page. You understand and agree that we may not share information with you regarding your account if doing so would potentially impair the safety or privacy of our other users.

Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998. To submit a complaint regarding Member Content that may constitute intellectual property infringement, see Section 12 (Digital Millennium Copyright Act) below.

We use a combination of automated tools and human reviewers to enforce our content rules. This includes technology that proactively detects and removes certain types of prohibited material. We also encourage users to report any inappropriate content they encounter. Our systems and processes are generally designed to prioritize the detection and removal of the most serious and harmful violations (e.g., child sexual exploitation material or terrorist content), even if instances of such content are rare. For additional information on how we moderate content, please see our Safety page.

Violations may result in consequences ranging from a warning for a less serious infraction to banning the account for more serious or repeated violations. For example, manifestly illegal and harmful content such as terrorist content or child sexual exploitation material will result in a ban. If you believe Your Content was removed in error, you may submit an appeal. More information is available here.

Manifestly unfounded reports may result in enforcement actions against the reporter. In assessing misuse, we consider factors such as evidence that a report was motivated by bias or hatred (e.g., based on protected characteristics such as race, sexual orientation, or gender identity) or other malicious intent. Repeated submission of manifestly unfounded reports will result in a ban.

5. PRIVACY

Privacy is important to us. We have a separate policy about it that you agree to read.

For information about how Truevia collects, uses, and shares your personal data, please read our Privacy Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.

6. RIGHTS YOU ARE GRANTED BY TRUEVIA

Truevia grants you the right to use and enjoy our Services, subject to these Terms.

For as long as you comply with these Terms, Truevia grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Truevia and permitted by these Terms and applicable laws. This license and any authorization to access the Service are automatically revoked in the event that you fail to comply with these Terms.

7. RIGHTS YOU GRANT TRUEVIA

You own all of the content you provide to Truevia, but you also grant us the right to use Your Content as provided in this Agreement.

By creating an account, you grant to Truevia a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to the general public Your Content, including any information you authorize us to access from other third-party sources (if applicable), in whole or in part, and in any way and in any format or medium currently known or developed in the future.

You further grant to Truevia a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to (a) collect and use Your Content to the extent necessary to perform its obligations and exercise its rights under the Agreement; and (b) to train, develop, adapt, modify, enhance, or improve the Services and other products or services including through our use of AI Technology. You acknowledge that Truevia's Services may "learn" and improve based on information received and generated (including Your Content) and cannot thereafter "unlearn.".

Truevia's license to Your Content shall be non-exclusive, except that Truevia's license shall be exclusive with respect to derivative works created through use of our Services (including through our use of AI Technology). For example, Truevia would have an exclusive license to screenshots of our Services that include Your Content.

In addition, so that Truevia can prevent the use of Your Content outside of our Services, you authorize Truevia to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services. Truevia is not obligated to take any action with regard to use of Your Content by other users or third parties.

Truevia's license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws). In consideration for Truevia allowing you to use our Services, you agree that we and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to Truevia regarding our Services, you agree that Truevia may use and share such feedback for any purpose without compensating you, and you waive all rights in or to such suggestions or feedback.

You agree that Truevia may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; (v) protect the rights, property or personal safety of the Company or any other person, (vi) investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; or (vii) comply with the data rights requests of other users.